When an inmate calls you from a correctional facility, the phone number that shows up on your caller ID may vary depending on the specific phone system used by the facility. The caller ID will display a generic or toll-free number associated with the phone service provider used by the correctional facility, rather than the actual phone number of the inmate or the facility itself.
Some correctional facilities use third-party phone service providers that assign a unique phone number to each inmate account or facility, which is then used to connect calls to external numbers. These numbers are often masked or replaced with a centralized number to protect the privacy and security of both inmates and recipients of calls.
Some facilities may offer options for recipients to set up accounts or provide contact information to receive notifications or caller ID information for inmate calls. The recipient may be able to customize how the caller ID appears or receive additional information about the call, such as the inmate’s name or location.
The specific practices and procedures for inmate phone calls, including caller ID information, can vary among correctional facilities and phone service providers. If you have questions about caller ID information for inmate calls, you may contact the correctional facility or the phone service provider for more information.